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          What the Airport is doing for you

          Protocols
          Disinfection and sanitization protocols are shared and mandatory for all airport operators and stakeholders (handlers, sub-concessionaires, security staff etc.). Venezia Airport received the Airport Health Accreditation of ACI (Airports Council International) in 2020 and 2021. 
          Safety for those who work
          Every day disinfection of all workplaces is carried out, further sanitized at each shift change.
          Safety for travelers
          Every day disinfection of all transit areas and toilets is carried out; the catering areas; the contact surfaces (handrails, handles, etc.); all the means used for the transport of passengers and the areas of the terminals used by the passengers (waiting areas, check-in gates, etc.).
          Maximum security
          We are equipped with special devices to guarantee maximum safety for passengers and operators and we have installed numerous hand sanitiser in all areas of the terminal.
          Thermal cameras
          We have installed thermal cameras in the arrivals and departure areas to check body temperature and report anomalies.
          Safety devices
          We recommend that passengers and operators use the facemask; we have also installed numerous disinfectant dispensers in all the area of the terminal. 
          We guarantee distance
          We redesigned all the flows that could have led to gatherings between people.
          Safety on departure and arrival
          We optimized the layouts of shared areas to ensure distancing during check-in, security, boarding, and baggage claim on arrival.
          Space management
          Food areas are organized and managed according to the current distancing protocols.

          Travel regulation

          Returning to Italy from abroad, do I have to observe a quarantine period?

          Please check the documentation of the Ministry of Foreign Affairs

          It is also advisable to check Viaggiare Sicuri website https://infocovid.viaggiaresicuri.it/index_en.html

          I have to travel abroad, what should I do?

          Depending on the country of destination, there may be restrictions on entry and transit.
          We invite you to consult the site Viaggiare Sicuri by selecting the country of destination to know the updated legislation, including that of any transit countries.

          Swabs at the airport

          A swab service is available at the airport, more information on this page 

          Practical guide for your trip



          • We recommend online check-in, if your airline provides this option, in order to limit interaction at the check-in desks.
          • Prepare at home your documents. Please contact your airline to know more about the documentation required and check the rules set by the Government of your destination Country.
          • Get to the airport early to have enough time to carry out the new procedures, 3 hours before flight departure.
          • Always keep the interpersonal distance inside the terminal (minimum 1 meter from other people), especially when queuing at check-in, security, and at the gates. Follow signage and floor marking.
          • Before security checks, be ready to provide your boarding pass and any other documentation needed.
          • Your body temperature will be checked through a thermal camera (thermoscanner); if it exceeds 37.5°, you will go through an additional check by medical staff.
          • Security checks are unchanged: visit our pages for security checks and baggage rules.  
          • For non-Schengen flights, we recommend that you have an electronic passport to use the e-gates and speed up operations.

            Border controls remain unchanged. To enter the UK you must travel with your passport.
          • After security checks, wait for your boarding keeping the interpersonal distance.
          • If you are entering Italy you may be asked to fill out the self-declaration form, download it here
          • Upon your arrival at the airport, your body temperature will be checked with a thermal camera (thermoscanner).
          • Before landing, make sure to have an FFP2 or FFP3 facemask; we recommend that you have spare facemasks with you.
          • Make sure you have your self-certification if needed.
          • Remember to keep the interpersonal distance inside the terminal (minimum 1 meter from other people)
          • Border controls are unchanged; we suggest you have a biometric passport.
          • If you need to collect your checked baggage, go to the baggage delivery belt indicated on the monitors and check the floor marking to maintain interpersonal distance. In case of loss or damage to your luggage, contact immediately the Lost & Found office, located near the baggage belts; do not leave the area before having filed your case.

          FAQ

          • TRANSPORT, PARKING, ZTC

            • How can I get to the airport by public transport?

              For updated timetable information, check public transport websites ACTV (www.actv.it), Alilaguna (www.alilaguna.it), ATVO (www.atvo.it).

              Get your ticket at the automatic ticket machines at the airport.

            • What are the car parks open?

              For parking prices and booking, visit the website: parcheggi.veneziaairport.it.

            • ZTC

              Remember that the ZTC, Controlled Traffic Zone, is still active and that you have 7 minutes to exit the airport zone or access a parking lot.
              For more info visit the ZTC page

          • AIRPORT SERVICES

            • Is the VIP lounge open?

              The VIP lounge is open; showers are not accessible due to sanitary measures. Only passengers with Green Pass will be allowed to access the VIP lounge.

            • Is the smoking lounge open?

              The smoking lounge on the second floor in the departures area is open.

            • Is the left luggage office open?

            • Is the Lost & Found Office open?

              The office is open during a flight operation; depending on the company you flew with, your case will be handled by handling companies GH Italia or Aviation Service. 

              Check your handler here.

            • Is the Information Office open?

              The office is open every day h24, phone number +39 041 2609260.

            • I have a request for Lost & Found items.

              Fill out the form on this page.

          Special assistance


          For further info, contact us on Facebook messenger.

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