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          Travel Info

          What the Airport is doing for you

          Protocols
          Disinfection and sanitization protocols are shared and mandatory for all airport operators and stakeholders (handlers, sub-concessionaires, security staff etc.). Venezia Airport received the Airport Health Accreditation of ACI (Airports Council International) on 25/8/2020. 
          Safety for those who work
          Every day disinfection of all workplaces is carried out, further sanitized at each shift change.
          Safety for travelers
          Every day disinfection of all transit areas and toilets is carried out; the catering areas; the contact surfaces (handrails, handles, etc.); all the means used for the transport of passengers and the areas of the terminals used by the passengers (waiting areas, check-in gates, etc.).
          Maximum security
          We are equipped with special devices to guarantee maximum safety for passengers and operators and we have installed numerous hand sanitiser in all areas of the terminal.
          Thermal cameras
          We have installed thermal cameras in the arrivals and departure areas of the terminal to check body temperature and report anomalies.
          Safety devices
          Only passengers and operators with a facemask are allowed to access the terminal.
          We guarantee distance
          We redesigned all the flows that could have led to gatherings between people. Terminal entrances and exits are controlled to ensure social distancing.
          Safety on departure and arrival
          We optimized the layouts of shared areas to ensure distancing during check-in, security, boarding, and baggage claim on arrival.
          Space management
          Food areas are organized and managed according to the current distancing protocols. Boarding to the airplane by finger will be preferred, avoiding when possible inter-run buses.

          Travel regulation

          Obligation to fill in the European Passenger Locator Form in digital format (dPLF).

          From 24 May 2021 anyone entering Italy for any length of time, from foreign states or territories referred to in lists B, C, D and E, is required to fill in the European Passenger Locator Form in digital format (dPLF).

          Filling out the dPLF replaces the declaration to be delivered to the airline upon boarding; the self-declaration for entry into Italy to be delivered to the Border Police, on the other hand, must be completed on a specific paper form.

          To fill in the dPLF localization form, visit the website https://app.euplf.eu/#/ 
          For more information, consult the EUPLF - European Union Passenger Locator Form website as well as the dedicated page of the Ministry of Health website  

          Depending on the country of origin, the regulations relating to the obligation of buffer and fiduciary isolation change.
          We recommend consulting the institutional sites of the Ministry of Health and Viaggiare Sicuri for a complete view of the legislation relating to the countries of origin and the exemption conditions or contact the public utility number 1500 (from abroad the numbers to call are +39 0232008345 - +39 0283905385).

          It is also advisable to complete the information questionnaire available on the ViaggiareSicuri website https://infocovid.viaggiaresicuri.it/index_en.html

          Returning to Italy from abroad, do I have to observe a quarantine period?

          The DPCM establishes the obligation of fiduciary isolation for passengers arriving in Italy from specific foreign countries. To consult the list of countries concerned and any exceptions from the obligation of fiduciary isolation, consult the documentation of the Ministry of Foreign Affairs

          I have to travel between Regions in Italy, what should I do?

          For travel within the national territory, we recommend that you check any specific provisions of the regions of destination by visiting their websites and contact your airline to find out about any rules applied to ensure boarding on board the plane.
          Green Pass/ Covid certification is mandatory to access airside and airplanes. 

          I have to travel abroad, what should I do?

          Depending on the country of destination, there may be restrictions on entry.
          We invite you to consult the site Viaggiare Sicuri by selecting the country of destination to know the updated legislation, including that of any transit countries.

          It is also advisable to carry out the information questionnaire on the ViaggiareSicuri website, https://infocovid.viaggiaresicuri.it/index_en.html

          Covid Tested Flights

          Venice airport has been included by the Ministry of Health among the airports that will operate Covid Tested flights.
          For information on Covid Tested flights, please contact your airline.

          Swabs at the airport

          A swab service is available at the airport, more information on this page 

          Practical guide for your trip



          • We recommend online check-in, if your airline provides this option, in order to limit interaction at the check-in desks.
          • Please contact your airline to know the rules for hand luggage.
          • Access is allowed only to travelers with a ticket/ boarding card. Exceptions are made for people accompanying PRM and children traveling alone.
          • Prepare at home your documents and green pass, required for your journey. Please contact your airline to know more about the documentation required and check the rules set by the Government of your destination Country.
          • Get to the airport early to have enough time to carry out the new procedures, 3h prior to your flight departure time.
          • Get to the airport already equipped with a surgical facemask or FFP2 or FFP3 that you must always wear; we suggest you bring some additional equipment with you.
          • The entrance is on the 1st floor, door no. 8; escalators and external elevators are available.
          • Always keep the interpersonal distance inside the terminal (minimum 1 meter from other people), especially when queuing at check-in, security, and at the gates. Follow signage and floor marking.
          • Before security checks, be ready to provide your boarding pass, Green pass and any other documentation needed.
          • Your body temperature will be checked through a thermal camera (thermoscanner); if it exceeds 37.5°, you won't be allowed to access the terminal and will go through an additional check by medical staff.
          • Security checks are unchanged: visit our pages for security checks and baggage rules.  
          • At the moment, Retail and Food offer has been limited.
          • For non-Schengen flights, we recommend that you have an electronic passport to use the e-gates and speed up operations. Border controls remain unchanged. To enter the UK you must travel with your passport.
          • After security checks, wait for your boarding keeping the interpersonal distance.


          • You must fill the digital Passenger Locator Form here https://app.euplf.eu/#/ 
          • If you are entering Italy you may be asked to fill the self-declaration form, download it here
          • Upon your arrival at the airport, your body temperature will be checked with a thermal camera (thermoscanner).
          • Before landing, make sure to have a surgical facemask that you must always wear inside the terminal; we recommend that you have spare facemasks with you.
          • Make sure you have your self-certification with you, if needed.
          • Remember to always keep the interpersonal distance inside the terminal (minimum 1 meter from other people)
          • Border controls are unchanged; we suggest you have a biometric passport.
          • If you need to collect your checked baggage, go to the baggage delivery belt indicated on the monitors and check the floor marking to maintain interpersonal distance. In case of loss or damage to your luggage, contact immediately the Lost & Found office, located near the baggage belts; do not leave the area before having filed your case.
          • Exit using door no. 1 on the ground floor.

          FAQ

          • TRANSPORT, PARKING, ZTC

            • How can I get to the airport by public transport?

              At the moment, public transport to and from the airport is reduced. For updated timetable information, check public transport websites ACTV (www.actv.it), Alilaguna (www.alilaguna.it), ATVO (www.atvo.it).

              Get your ticket at the automatic ticket machines at the airport.

            • What are the car parks open?

              If you arrive by car, the open car parks are:

              -  P Short Term, for shortstops, it offers the first 10 minutes of staying for free, suitable for those who accompany or come to pick someone up;

              - P1, P2, P6, Speedy Park for longer staying.

              For parking prices and booking, visit the website: parcheggi.veneziaairport.it.

            • ZTC

              Remember that the ZTC, Controlled Traffic Zone, is still active and that you have 7 minutes to exit the airport zone or access a parking lot.
              For more info visit the ZTC page

          • AIRPORT SERVICES

            • What are the bars and restaurants open?

              - Before the security checks: Moak bar, ground floor.
              - After the security checks: Bar Culto.

            • What are the shops open?

              - Before the security checks: Relay Departures.
              - After the security checks: Aelia Duty Free; Max Mara; Rimowa; Valentino; Aeronautica Militare.

            • Is the VIP lounge open?

              The VIP lounge is open; showers are not accessible due to sanitary measures. Starting from 6 August 2021 only passengers with Green Pass will be allowed to access the VIP lounge.

            • Is the smoking area open?

              The smoking area is temporarily closed, as per the guidelines recommended by EASA "COVID-19 Aviation Health Safety Protocol" issued on 17/06/21; it will therefore be possible to smoke only outside, before entering the terminal to catch departing flights.

            • Is the left luggage office open?

              For information on the left luggage office visit.

            • Is the Lost & Found Office open?

              The office is open during a flight operation; depending on the company you flew with, your case will be handled by handling companies GH Italia or Aviation Service. 

              Check your handler here.

            • Is the Information Office open?

              The office is open every day h24, phone number +39 041 2609260.

            • I have a request for Lost & Found items.

              Fill out the form on this page.

          Special assistance


          For further info, contact us on facebook messenger.

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