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          Info & Assistance

          Customer Care

          Many travelers, many needs. See all our tips and services for unforgettable travel experience.

          Useful phone numbers
          A list of useful phone numbers for services provided by Venice Marco Polo Airport.
          FAQ
          For questions or doubts there is our FAQ section.
          Complaints and suggestions
          Report an inefficiency or leave a positive feedback about Marco Polo Venice Airport services.
          Service charter
          Quality indicators for services provided by Venice Airport.
          Lost baggage and property
          If your luggage has not arrived with your flight or has been damaged,
          click on "Lost Baggage"; if you have lost an object inside our airport click on "Lost property".
          Baggage claims are managed by the airline handlers;
          lost property is managed by the Airport.
          The lost property will be kept for a maximum of twelve months from the date of the finding.

          Special Needs

          All services reserved for passengers who need dedicated assistance.

          Special assistance
          Assistance at Venice Marco Polo Airport for disabled passengers and passengers with reduced mobility (PRM).
          Autism
          General information, recommendations and elementary strategies for carers of children and adults with autism.
          Hidden Disabilities
          The sunflower lanyard arrives at Venice Airport.
          Family and children
          Travel rules for accompanied and unaccompanied children.
          Animals
          Travelling with animals: the rules of Venice Marco Polo Airport.

          Informations

          Keep up to date on the latest news and events at Venice Marco Polo Airport.

          News
          Press releases
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