Passengers with hidden disabilities, or those accompanying passengers with hidden disabilities, may request a special “sunflower lanyard” to be worn inside our airport.
Known abroad as "Sunflower Lanyard", this lanyard is used to discreetly help people who request it. The sunflower lanyard allows our staff to recognize someone with special needs, and to provide them assistance, or be ready to give a little more time to passenger wearing it and to their companions.
The Sunflower Lanyard is available both for passengers who have requested special assistance, and for those who are travelling independently and would like to receive some extra attention from our staff.
Wearing the sunflower strap is a voluntary choice available to passengers for them to enjoy a better airport experience.
The lanyard can be picked up:
- in the Special Assistance Room (first floor, landside)
- at the Arrivals Information Office (ground floor, arrivals area)
- requested from the person assigned to the assistance
If you have specific requirements, please ask for help from a member of staff.