The Venice Airport Service Charter lists key quality indicators for passengers and airport services.
The Service Charter is required by law and is issued by all Italian airports. It sets out clear information for all airport users on the quality of the services provided.
See the Service Charter 2021.
Due the current status, please note that some services may undergo changes compared to what is reported in the 2021 Service Charter.
Therefore, we recommend checking the updates available at the link
https://www.veneziaairport.it/en/fly-safely.html